Increasing Patient Engagement positively impacts patient satisfaction and improves outcomes. One aspect of patient engagement is for patients to become a partner in their care while in the hospital. Hospitals can support these efforts by leveraging technology platforms, such as Aperum, to facilitate patient education and continuous communication. As part of the admission and room orientation process care staff can engage with patients on the technology in their room, the technology being used by care team members, and the processes of the hospital. It must be a priority of the hospital to engage with patients and create a partnership.
Patients need to be empowered to be involved in their care by understanding medication timing, safety processes such as requesting help before exiting their bed, and being informed about hourly rounding practices. This process of patient engagement in their inpatient care will reduce call light volume. Additionally, teaching patients to use the self-triage buttons on the call light system will direct call lights to the appropriate caregiver.